We connect travelers with short- and medium-term rental accommodations, and we provide asset management services for property owners. Our platform facilitates bookings, handles payments, and ensures quality standards for both guests and hosts.
Simply browse our listings, choose your desired location and dates, then follow the booking process. Once the host confirms your reservation, you’ll receive all necessary details via email.
The price typically includes the nightly rate, service fee, and cleaning fee (if applicable). Additional charges like security deposits or local taxes may apply and will be clearly listed before you confirm your booking.
Yes. Cancellation policies vary depending on the host and the property. Please check the specific cancellation terms listed on the property page before booking.
If you’re a property owner or manager, you can contact us via our Host Registration page. After verifying your property, we’ll help you get listed, set pricing, and establish house rules.
We process all payments securely through a third-party payment provider. Guests are charged at the time of booking, and hosts are paid after guest check-in, according to our payout schedule.
Yes. We verify all listings and screen hosts and guests to the best of our ability. We also offer support throughout the booking process and during your stay.
If you encounter any issues, please contact our support team immediately. We’ll work with you and the host to resolve the issue quickly, and in certain cases, offer a refund or alternative accommodation.
Each host sets their own pet policy. You can filter listings by “pet-friendly” or check the individual listing to see if pets are allowed.
We have procedures in place to help hosts report damages and recover costs when possible. Please document any issues and contact our support team right away.
